FAQ

ViaVid's office hours are Monday-Friday 9:00am - 9:00 pm EST.

By email booking@viavid.com is the best, or dial 1-888-562-0262

A conference call is when three or more people talk on the phone at the same time from different locations using a toll-free number. Conference calls allow everyone to be in the same meeting regardless of location..

The earlier you book your event / transcript the better chance we have of being able to take your request. Since we proof all our transcripts we need to ensure we have enough staff on hand to service your request.

The two factors that affect the price are (1) how soon you want the transcript, (2) the length of your call.

For Windows you will need windows 7 or greater (we no longer support windows xp) for Mac OSX 10.5 or greater.

Contact our technical support team by email at techsupport@viavid.com .